Job Description
The Agent Ticket Sales is responsible for Serving customers in a caring, efficient and diplomatic matter and resolving problems in a mutually beneficial manner.
Benefits and Offers
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Your main responsibilities in this role include the following:
Duties and Responsibilities
Promotes and sells air travel with American airlines, prepares itineraries, compute fares, issues refunds, prepares and issues tickets
Answer inquiries regarding general travel information
Reconcile auditors coupons with cash received, personal checks and credit card vouchers, calculate total revenue received
Must be able to accomplish personal audits
Must be able to work alone or with minimal supervision
Job Requirements
Knowledge of reservations and sabre skills
Average oral and written communication skills
Candidates must meet public contact profile
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