Interviewing at American Airlines: Ultimate Guide to Job Interview Questions and Tips

American Airlines Facts

American Airlines is the world’s largest airline when measured by fleet size, revenue, scheduled passenger-kilometers has flown, and the number of destinations served.

The head office is in Fort Worth Texas.

According to incomplete statistics, American Airlines, a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries, offers an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries together with regional partners American Eagle. By the year of 2015, American Airlines operates a mainline fleet of 953 aircraft, making it the largest commercial fleet in the world. If you are someone who can handle stress and loves the thrill and rush of the airline industry, American airlines is the elite company to work for.

American Airlines Employee Benefits

American Airlines recognizes that there is more to life than work. That's why they offer a competitive total rewards package that few other companies match. American Airlines’ benefits and many other employment privileges are extended to family members and domestic partners.

American Airlines offers:

• Health and Life Benefits. American Airlines offers employees and their families a variety of medical, dental, life, disability and vision plans, as well as optional plans such as long term care, legal aid and reimbursement accounts.
• Savings and Retirement. Employees can enjoy a number of financial benefits, including an outstanding employee credit union, 401(k) matching funds, profit sharing and incentives.
• Work/Life Balance. Recognizing that each individual has unique needs, American Airlines provides several various resources to for employees and their families to pursuit their own business and meet personal life challenges.
• Career Development. American Airlines offers employees a wide range of job-based and personal enrichment training through classroom and online training resources to make sure that all staff members grow professionally, and receive the support and resources to reach their full potential. American Airlines also provides employee with an online internal job search tool to help explore other opportunities within American.
• Travel. Employees at American Airlines and their families and friends can enjoy the ability to travel almost anywhere in the world on American and partner airlines. Moreover they can enjoy discounted travel on other airlines with special rates on hotels, car rentals, cruises, and more.

American Airlines Interview Process

Remote Interviews

The initial meeting with American Airlines may be done via phone or a video call. The questions will likely be very simple and basic to begin.

Group Interviews

Next, depending on the position, four to six applicants might be interviewed at once in person. Sometimes, employers give the group a task, or require people to interact. This shows how each one can work as part of a team. Individual prompts could be given at the end.

One-on-One Interviews

Those who are successful move on to the private portion of the interview process. This is when the bulk of questions are asked, and where interviewees may feel the most pressure. However, preparing ahead of time usually curbs that feeling.

What to wear in an American Airlines Interview

At the very least dress business casual if you are applying for an entry-level position.

If you are on a flight attendant, pilot, or management interview then dress formally.

The dress code at American Airlines is rather strict so if possible hide any tattoos, and remove any excessive piercings.

If you are on a flight attendant interview remember to wear a watch as flight attendants are required to wear watches.

American Airlines Interview Questions

• What do you know about American Airlines?
• Tell me about yourself?
• Why do you want to work for American Airlines?
• Why did you leave your last job?
• How does this position fit into your career goals?
• What are your salary requirements?
• The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty?
• At American Airlines, exceptional customer service is our priority. How will you ensure that our service standards are continually met?
• When have you had to shift your priorities in response to sudden changes?
• If you could start your career over again, what direction would you take?
• How do you get along with others at work?
• Rate your communication skills from 1-10 with proper examples backing your given rating.
• Personality fit is important to us at American Airlines. How would you describe your personality?
• Tell me about a time when communication became an issue when working on a team.
• When you suffer a setback, how does that emotionally affect you and your work?
• Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?
• How do you determine priorities when you have multiple tasks at hand?
• What unique qualities about yourself would you bring to our company?
• What do you hope to gain most from your time with American Airlines?
• Why are you the best choice for American Airlines?
• List the top 3 skills that will make you an ideal team member at American Airlines.
• As a Flight Attendant, you are responsible for ensuring that the safety of all passengers is a priority. What would you do if you felt there was a safety threat?
• In order to work for American Airlines you are required to pass a criminal record check. Are you comfortable accommodating this?
• Tell me about any airline related training that you have been through.

Preparing Answers

It's best to be as specific as possible in an American Airlines job interview. Hiring managers prefer to see examples of strong work ethics, solid goals, and actual results. That's why it helps to have replies ready. For in-depth breakdowns of how to answer other typical interview questions

Questions to ask on an American Airlines Interview

• What do you like best about working here?
• How would you describe your ideal candidate for this position?
• What about this position is the most important?
• How would you measure my success and what could I do to succeed in your expectations?
• Which part of the position has the steepest learning curve? What can I do in order to get up to speed quickly?
• What opportunities will I have to learn and grow?